For over 15 years, Alliance Réseaux has been developing tourism marketplaces for local entities: departments, regions, tourism bureaus, resorts, and more…
The platform handles both lodging and activity reservations, allowing travelers to plan their entire trip in one place.
Activities
CentralPay services used
Need
One trip, one payment,
multiple service providers
Collecting the deposit at the time of booking, holding the funds until the stay, calculating and remitting payments to service providers (often several weeks apart): Alliance Réseaux juggles operational issues and regulatory constraints.
12 weeks on average
Between booking and service
+1,000 transactions per day
to process and categorize
An average of 2 service providers
involved in the same operation
Our business is designing travel marketplaces that bring together a wide variety of offers and stakeholders. Behind the simplicity of the purchasing process lies a finely tuned payment system and a chain of payouts that allows us to offer travelers a single payment, even when multiple sellers are involved. CentralPay is at the heart of this system.
Stéphane Capdeville – CEO
Alliance Réseaux
Solution
Orchestrating the supply chain, made simple
With CentralPay, Alliance Réseaux collects payments on behalf of tourism service providers,
holds the funds until the trip takes place, and then transfers them to the appropriate accounts.
All payments,
centralised
Management of refunds, cancellations, and adjustments is natively integrated.
Multiple payment methods
Hosted form
Automation workflows
Funds held
until the trip
At the time of booking, the funds are held in escrow and secured, but remain unavailable to the operator until the end date of the service.
If necessary, Alliance Réseaux can then reimburse the traveler. All risks are covered.
Deposit management
Safeguarding accounts
Platform commission accounts
Each service provider paid,
without human intervention
Once the condition is met, a transfer is triggered automatically.
Automated third-party payments
Payout
View by platform
View by operator
Deposit due at the time of booking,
balance due a few weeks before the stay
This practice is deeply rooted in tourism, but it requires setting the right process in motion at the right time.
CentralPay schedules the second payment attempt, retries the payment if the card does not respond, and notifies Alliance Réseaux if necessary. The traveler does not need to do anything, nor does the platform.
Results
A solid performance delivered
Payment processing has always been central to travel marketplaces.
With CentralPay, Alliance Réseaux has full control over its payment chain: from the traveler’s transaction to the seller’s payment.
Seamless payment experience
100% traceable funds
Automated payment to service providers
Simplified vendor onboarding
Compliance under control
Measurable performance for Alliance Réseaux
+4 000
Online travel merchant
+10M
transactions processed
92 %
average conversion rate
Stéphane Capdeville – CEO
Alliance Réseaux
About CentralPay
All your payments, in one place
CentralPay is an electronic money institution authorized by the ACPR that specializes in complex payment processes.
Versatile solution – Multi-media, multi-channel, and multi-purpose
Custom integration – APIs, flat files, or native ERP connectors
Sovereign infrastructure – In-house development and maintenance
Full compliance – PSD2, PCI-DSS, GDPR, ISO 27001
+80 000
active accounts
+2,5 Mds €
processed payments
4,6
average satisfaction
+20 years
experience in payments
+40
CentralPay experts
24/7
Platform availability
