Privacy policy
This Privacy policy sets forth the terms and conditions governing the processing of personal data collected on the website “https://www.centralpay.com/”.
By using our website, you acknowledge that you have read and accepted this Privacy Policy and authorize CENTRALPAY to use your personal data as described below.
Last updated: July 11, 2026
Data processed
The data controller is CENTRALPAY.
The data collected is as follows:
- the data you enter in any of the forms on the website,
- connection data and technical information relating to the device used.
In the forms, fields marked with an asterisk are mandatory. Failure to provide this data will make it impossible to process your request.
Data processing purposes
With your consent, the processing of the data collected is based on our legitimate interest in:
- processing your enquiry to CENTRALPAY and contacting you to provide information about the services offered by CENTRALPAY,
- understanding how our services are used in order to improve their functionality and the user experience,
- measuring the effectiveness of our advertising campaigns.
Data recipient
The recipient of the data is CENTRALPAY and its French parent company, INNOVEST.
Your data may also be disclosed to our external service providers and suppliers acting on our behalf as data processors, in accordance with our documented instructions and for the sole purpose of carrying out the processing operations for which it was originally collected. These service providers are not authorised to sell or disclose your data to third parties. Examples include Google, our CRM service provider, and the provider of the form tool.
Data retention period
We retain your data for a maximum of three (3) years after the last interaction with the contact who expressed interest in our services.
If you are a CENTRALPAY customer, we will retain your data for as long as necessary to manage the customer relationship and comply with our legal obligations.
Rights of data subjects
You also have the right to data portability.
You may also object, on legitimate grounds, to the processing or storage of your personal data in our files.
You may exercise these rights by sending an email to dp*@********ay.eu or by mail to the following address: CentralPay, 19 rue Edouard Vaillant, 37000 Tours.
You may also, at any time and free of charge, without having to provide a reason for your request, object to the use of your data for commercial marketing purposes.
If, for any reason, you consider our response to be unsatisfactory, you may file a complaint with the French Data Protection Authority (CNIL); website: cnil.fr.
Changes to the Privacy policy
CENTRALPAY may amend its privacy policy at any time at its sole discretion. The version in effect will be the one posted on the website at the time the user accesses the site.
Contact
If you have any question, please contact our Data Protection Officer (DPO) at the following address: dp*@********ay.eu.
