Your customer payments
automated at last

Q: What types of automation does CentralPay offer?

The CentralPay platform integrates a wide range of automated functions, including customer notifications and internal alerts, customer payment request reminders, new direct debit attempts, payment acceptance and reconciliation rules, and data export via file or API.

Q: How do I use CentralPay notifications?

CentralPay notifications can be used to automatically inform customers when a credit card expires for a subscription or recurring payment, or when a SEPA bank transfer is received. Internally, notifications can trigger an email to the sales team when a customer payment is received, an email to the accounting team when a refund is initiated, or a JSON notification to the ERP system when a payment request is settled, enabling the associated invoice to be automatically closed.

Q: Why set up automatic payment notifications?

Setting up automatic payment notifications with CentralPay provides several benefits: daily collection monitoring with automatic event alerts, scheduled communication through customizable templates and automated scenarios, cost reduction by eliminating manual processing, and an optimized customer experience with instant notifications such as confirmations, failures, and reminders.

Q: How do I set up my notifications?

Notifications can be configured via the CentralPay API or BackOffice. Simply go to the Configuration section, define the type of alerts you want (hooks, notifications, etc.), customize your templates, and set up your automatic scenarios.

CentralPay takes care of all the steps involved in your customer payments, saving your staff valuable time

CentralPay takes care of all the steps involved in your customer payments, saving your teams valuable time

More than a hundred companies improve their performance with CentralPay

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Accelerate

cash collections

Free up

your operational teams

Reliable

your accounting

Share information
to all your teams

Between sales teams, finance and sales, the management of customer payments is often dispersed and time-consuming.

CentralPay helps you centralize information and share it with everyone, so you don’t miss out on the essentials.

Real-time monitoring of customer accounts receivables

Late or failed payment alerts

Notification for manual relay takeover

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A smart engine
that takes care of everything

CentralPay automates all stages of customer payment management, from claim to reconciliation

Debt collection

Automate payment tracking and trigger targeted actions based on payment status and events. Systematic, clear reminders are linked to payment links to facilitate settlement and reduce overdue payments.

Customer portal for viewing and paying invoices

Automatic follow-up by email or SMS

New attempts in case of sampling failure

Reconciliation of bank transfers

Today, bank transfers are instantaneous, and so is your reconciliation. CentralPay automatically reconciles your transfers according to your criteria, leaving you free to deal with ambiguous cases if you wish.

Reconciliation based on dates, amounts, references, names...

Select the desired degree of automatic reconciliation

Creation of validation tasks for uncertain cases

Grouping payments by order or invoice

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Payment processing

CentralPay applies your business rules to automate customer payment processing. You remain in control of your flows, without having to manage them on a day-to-day basis.

Management of partial payments and overpayments

Recurring payments management

Automated transfers to third parties (affiliates, partners, etc.)

Transfers to your various bank accounts

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Easily connect
your business solutions

CentralPay integrates easily with the systems you already use, so you don’t have to change your habits.

CMS dedicated e-commerce

Shopify, PrestaShop, WooCommerce... Accept all payment methods on your online site with fast integration.

ERP and management software

Import your invoices via SFTP or our online portal. CentralPay manages the collection and returns enriched account statements.

Banking institutions

Automate the dispatch of funds to your bank accounts. Each payout is documented with details of the associated operations.

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Everyday
performance and simplicity

99%

automatically identified bank transfers

2h

average daily savings

45%

DSO reduction

Question boxes

Our automated payment services

The CentralPay platform integrates a large range of automated functions, including the following:

Customer notifications and internal alerts
Customer payment request reminders
New direct debit attempts
Payment acceptance and reconciliation rules
Data export via file or API

Here are a few examples of how customer notifications can be used:

Automatic customer notification when a credit card expires, if the customer is committed to a subscription or recurring payment.
Automatic customer notification when a SEPA bank transfer is received

Here are a few examples of how internal notifications can be used:

Email notification to the sales team when a customer payment is received
Email notification to the accounting team when a customer refund is initiated
Json notification to ERP when a payment request is settled, enabling the associated invoice to be closed

The CentralPay automation solution offers several advantages:

Daily collection monitoring: Be automatically informed of every event observed in your CentralPay account
Scheduled communication: Customise your templates and programme automatic notification scenarios
Reduce costs: Eliminate manual processing for your teams and free up their time for strategic, value-added tasks.
Optimized customer experience: Streamline your customers' payment experience, notifying them instantly (confirmation, failure, reminders, etc.).

Whether you use CentralPay services via API or the BackOffice, all you have to do is go to the Configuration section, define the type of alerts you want (hooks, notifications, etc.), customize your templates and define your automatic scenarios.

What types of automation does CentralPay offer?