SMS payment : how it works
SMS payment simplifies customer transactions by combining billing information and the payment link on a single screen. This solution saves time and offers a smoother experience for both the business and the customer.
Here are the main steps for payment by SMS :
1- Payment request via SMS
An SMS is sent to the customer’s phone voicemail. This message contains a short message with the payment information (invoice reference, amount, etc.) as well as a secure payment link.
2- Access to the payment page
The customer clicks on the link to access an online payment interface. This displays the amount due, the invoice reference, and the company’s contact details.
3- Choosing the payment method
The customer can choose their preferred payment method : bank card, bank transfer or payment initiation (which redirects directly to the bank).
4- Payment validation
The customer makes the payment through a secure interface.
5- Confirmation and receipt of receipt
Once the payment is validated, a confirmation SMS is sent. The customer receives a transaction receipt, while the company is immediately notified of the payment.
This process marks a shift towards more direct and instant billing methods, in line with customers’ mobile habits.
Thanks to SMS payment, customers can pay their bills more easily and quickly, without going through complex steps.
What are the advantages of SMS payment for businesses ?
For businesses, and particularly in B2B, SMS payment allows for better receivables management, a reduction in DSO and an overall improvement in customer relations.
Here are the advantages to consider when paying by SMS.
Reduction of payment delays
SMS payment allows businesses to request payment from customers through a personalized channel, enabling them to pay quickly and easily. This method accelerates cash flow and helps reduce unpaid invoices and delays. Payment terms remain a major challenge for businesses that rely on timely payments.
Simplicity and practicality for customers
Paying by SMS allows customers to settle their bills anytime, anywhere. This convenience increases the rate of prompt payments and reduces friction in B2B transactions.
Reduction in unpaid invoices
Thanks to its speed of execution, SMS payment significantly reduces the risk of non-payment and payment delays. Furthermore, automatic SMS reminders enhance efficiency and ensure rigorous monitoring of receivables.
Improving customer relations
A clear, fast, and secure payment process strengthens trust and satisfaction among business partners. Companies that integrate SMS payments are perceived as innovative and customer-centric, which fosters loyalty.
Automated tracking and real-time notification
Each SMS payment generates an instant notification for the company, simplifying accounting. This automation saves time on administrative tasks and reduces errors associated with manual data entry.
Adaptability to different B2B scenarios
SMS payment integrates seamlessly with all types of billing : one-off services, subscriptions, or recurring orders. This flexibility makes it particularly relevant for businesses looking to modernize their payment methods while maintaining a close relationship with their customers.
Payment by SMS : security at the heart of the process
Paying by SMS requires optimal security to protect both customer data and financial transactions.
Using a payment provider approved by the ACPR (Prudential Control and Resolution Authority) allows you to benefit from a secure protocol that complies with current standards, considerably reducing the risks of fraud.
CentralPay offers 100% secure payment via SMS :
- Bank data protection : all banking information is encrypted and stored securely
- Strong authentication: each transaction is verified via codes or biometric processes, limiting the risk of identity theft.
- Payment security: funds are processed in certified and monitored environments, ensuring the reliability of every transaction
Thanks to these measures, businesses can confidently offer SMS payment, while providing their customers with a simple and secure payment experience.
CentralPay SMS payment solution
CentralPay offers an SMS payment link solution that allows secure links to be sent to mobile phone messages. The customer clicks, accesses a mobile-friendly page, and can choose from various payment methods, such as credit card, SEPA transfer, or payment initiation, to pay immediately.
The offer includes the automation of SMS or email sending, the tracking and automatic matching of payments via an interface or API, as well as simple integration with your systems (ERP, back office, internal tools).
With CentralPay, you offer your customers a smooth payment journey while improving your cash flow, reducing your administrative tasks and strengthening the efficiency of your cash management.
